FAQs

A Digital Wallet lets you use your mobile device to pay online, in-store and in-app the easy way. Just link your Republic Bank debit or credit card to pay with a single tap.There’s no need to take a plastic card out of your wallet. Digital wallets are accepted just about everywhere. Card details aren’t stored on your device or shared with the merchant when you pay so you can shop with confidence.

If you have entered your Republic Bank Debit or Credit Card into the wallet app on your tablet, watch, or smart phone, and you received a replacement plastic for card, you’ll need to update the information in your device’s wallet.

Your actual card information is not stored on the device. You can suspend or remove the ability to pay from that device by contacting Apple, Google or Samsung Pay.

If you are using a compatible Apple device you can link an eligible Republic Bank Debit or Credit Card to pay in stores or in app using Apple Pay. To learn more about how to set up and use Apple Pay.

If you are using a compatible Google device you can link an eligible Republic Bank Debit or Credit Card to pay in stores in app using Google Pay. To learn more about how to set up and use Google Pay.

If you are using a compatible Samsung device, you can link an eligible Republic Bank Debit or Credit Card to pay in stores or in app using Samsung Pay. To learn more about how to set up and use Samsung Pay.  

In some cases, merchants may put through a different amount than actually posts to your account, e.g. a restaurant. You should always use online banking or the My Republic Bank Mobile App to confirm your transaction amounts.

Republic Bank Customer Service is available Monday thru Friday, 7am–7pm, Saturday 8am–4pm and Sunday 10am–2pm. 888.875.2265

We have many stores throughout Pennsylvania, New Jersey and New York. View our locations.

Yes, we have a Free Checking with eStatements account, we require no minimum balance in the account.

Our routing number is 036002247.

If you lose your ATM/Debit Card you may report it lost or stolen using online banking or the mobile app or by calling customer service at 888.875.2265. You may come into one of our stores and we will issue you a replacement on the spot.

Republic Bank online banking is FREE. Enroll now.

Click here to reorder checks, visit or call a local store or call 888.875.2265.

Account balances are available through our automated telephone banking service at 888.875.2265, or using online or text banking, or the My Republic Bank Mobile App.
 

Download our Mobile App Below:

Available for Apple and Android devices

 

Stop by any store, give us a call at 888.875.2265, or use online banking.

Stop by any store, or give us a call at 888.875.2265

You can apply for a loan by visiting one of our stores and completing an application, calling one of our stores and completing an application over the phone, or printing an application from our website and faxing to one of our store locations or e-mailing the completed application to one of our store staff members. When faxing or emailing an application, your personal information may not be completely secure.

Loan payments can be made by having your monthly payment automatically deducted from a Republic Bank Checking Account, using online, mobile or telephone banking, mailing a check to our headquarters location:

Republic Bank – Attn: Loan Operations
50 S. 16th Street, Suite 2400 
Philadelphia, PA 19102

or by visiting any store location.

Payments received by mail at the address above by 5:00 PM EST; in person at a Republic Bank store by 5:00 PM EST; by online or telephone transfer using Republic Bank's online or telephone (Interactive Voice Response) banking system by 11:00 PM EST on a business day (Monday through Friday, except legal holidays) will be credited the same day.

In order to complete a loan application the following information is needed: type of loan, loan amount, loan term, loan purpose, name, address, phone number, social security number, date of birth, gross monthly income, for a dwelling-secured application, the property address and an estimate of the value of the property, and your signature (if application is completed in person or being faxed/e-mailed).

Consumer loan rates are available here at myrepublicbank.com.

To request information or report an error regarding the servicing of your loan, you must write to us at the following address:

Republic Bank, Loan Operations Department 
50 S.16th Street, Suite 2400 
Philadelphia, PA 19102

888.875.2265

If you have set up your password reset question from the ‘Settings’ tab within online banking you can go to the online banking log-in screen, click ‘Reset Password’. Enter your Log-In ID, your email address associated with your online banking account, and a subject line you create (this is to prevent Phishing, a popular form of email fraud). Click Enter. In a few minutes, you’ll receive an email. Simply follow the instructions. Otherwise, stop by any store or give us a call at 888.875.2265.

From Online Banking, click the ‘Settings’ tab and enter a new ID.

If you make a deposit in a Republic Bank location before 6pm on a business day (except Saturday, Sunday and Federal Holidays) we are open, we will consider that day to be the day of your deposit. If you make a deposit after 6pm or on a day we are not open, the next business day will be the day of your deposit. 

If you make a mobile deposit 8pm on a business day (except Saturday, Sunday and Federal Holidays) we are open, we will consider that day to be the day of your deposit. If you make a mobile deposit after 8pm or on a day we are not open, the next business day will be the day of your deposit. 

Funds from your direct deposit will be available the day we receive it.

Yes, this service is free to Republic Bank customers.

Just call 866.913.0886. Or, if you have registered your card, check here.

Your available balance does not include holds or pending transactions.

A pending transaction, say a purchase you have made with your debit card, means the transaction has been authorized against your account, but it has not posted yet.

Enroll now.

If you have your Online Banking ID and password simply download the My Republic Bank App from the App store and log in. If not, you’ll need to enroll in online banking first.

With Zelle^®. A fast, safe and easy way to send and receive money with friends, family and other people you trust.

Absolutely! All of our locations offer coin counting using the Magic Money Machine. A 10% fee of total coins counted will be assessed.

Find fee schedule here.

Two-factor authentication is an additional layer of security to help us help you protect your information. We'll use two methods to identify you - using something you know, your user id and password, and something you have, like a code that we send to your mobile phone or email address.

Pending means that a transaction has arrived for processing at Republic Bank, but has not posted yet. For questions about how accounts are posted, refer to our Terms and Conditions.

Yes. If you haven’t made a transfer to/from the external account within the My Republic Bank app before, you need to set it up first. Doing that is easy. You’ll need the account number and the bank routing number. From the menu, select ‘Accounts’, then the ‘+’ in the upper right. Tap ‘Make an External Transfer’. Follow the prompts to enter the account information. Watch your account at the other bank. Within 1 to 3 days, you’ll see a two small deposits. Return to the My Republic Bank app and enter that information, tap ‘Confirm’, and you’ll be ready to go.

Tap ‘Deposit’ right from your dashboard. The first time you use the My Republic Bank app, select the accounts you want enroll. The next business day, you’ll be ready to make your mobile deposit.

Yes, the latest biometric options are available on Apple and Android devices.

This feature will be available shortly. In the meantime, you can make your payment online or at store location. 

Your accounts statements are available by tapping the menu, then ‘eDocuments’.

From your dashboard, tap ‘Pay’. Tap the company or person to pay and complete the prompts.

Yes. From the dashboard, tap on the dark blue bar for the account that you would like to order checks for. Tap ‘Reorder Checks’ and follow the prompts.